KYOCERA HELPS CONSTRUCTION TESTING COMPANY BUILD A BETTER WORK ORDER PROCESS

PROBLEM

Miscommunication, human error, wasted resources. A construction testing company with a team of field technicians was hampered by a paper-based workflow.

SOLUTION

The TASKalfa 6550ci MFP with Drivve and the TASKalfa 3500i with a print-to-custom-box workflow – efficient, economical, digitized.

BACK STORY

A construction testing company had a team of busy field technicians and an overwhelmed office staff:

  • Paper work orders prone to last-minute changes
  • Training books manually prepared, printed in hard copy
  • Archiving via a confusing multi-step process

It was costly, inefficient, inaccurate. Yet their previous provider failed to step in.

That’s when their local KYOCERA Dealer offered a Total Document Solutions assessment. The Dealer was able to streamline their workflow and reduce paper output with the TASKalfa 6550ci with Drivve for image scanning, and the TASKalfa 3500i with a print-to-custom-box workflow.

Their scanning options now include destination, file type, and folder browse, plus archiving and file retrieval are a breeze. Updated work orders are pushed directly to the technicians’ inboxes in real time, accurately and securely. And with OCR technology, producing training manuals is now easy and efficient.

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